Help

Help and Tips

Matthias PERROT Aide Conseils

Have a look at the most frequently asked questions about the website. My goal is to answer as accurately as possible all the questions you may have about using the website.

Matthias

 
 
 
 
 
In a few words:
  1. Click on the link here
  2. Enter your First Name / Last Name / Email / Password
  3. Click on “Order my courses”
  4. And voila! You’ll receive your first Ecomsight email in a few minutes.
On video:
In a few words:
  1. Login to your account
  2. Click on “My courses” in the menu on the left (2nd icon) or via the drop-down menu at the top right.
  3. Select the course you want to start
  4. Enjoy it!
  5. You contact another participant on the left side
On video:
In a few words:
  1. Login to your account
  2. Click on “My profile” in the menu on the left (2nd icon) or via the drop-down menu at the top right.
  3. Click on “Edit my profile”
  4. Then choose to change your First Name / Last Name / Username, your profile picture or your cover picture.
On video:
In a few words:
  1. Login to your account
  2. Click on “My account” in the menu on the left (3rd icon) or via the drop-down menu at the top right.
    1. Under “Login information”, choose to change your email and/or password.
    2. Under “Email Preferences”, choose to change your email notification preferences.
    3. Under “Privacy”, choose to change which personal information is private or public
    4. Under “Export my data”, you can know at any time what data are saved about you.
On video:
You can contact me directly with your private messaging account:
  1. Login to your account
  2. Click on “My messages” in the menu on the left (last icon) or via the drop-down menu at the top right.
  3. Create a new message by clicking on the icon above the search field “Search messages”.
  4. Type “Matthias” in the field “Type the name(s) of one or more people”.
  5. Type your message
  6. Click on send!
On video:

In case of technical problems on the site you can contact me via Instagram, Linkedin or by using the Messenger service at the bottom right of your screen.

Excellent! You want to learn new skills that are not yet available on Ecomsight? You can contact me directly with your private messaging account:
  1. Login to your account
  2. Click on “My messages” in the menu on the left (last icon) or via the drop-down menu at the top right.
  3. Create a new message by clicking on the icon above the search field “Search messages”.
  4. Type “Matthias” in the field “Type the name(s) of one or more people”.
  5. Type your message
  6. Click on send!
On video:
Oops, are you really sure?! If you have any unanswered questions, don’t hesitate to contact me! Otherwise you can follow the next steps:
  1. Login to your account
  2. Click on “My account” in the menu on the left (3rd icon) or via the drop-down menu at the top right.
  3. Click on “Delete my account”
Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.